If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. Room: I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. They were great!! Regards, Sabrina De Pasquale. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. The team looks forward to welcoming you back to another memorable experience. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis (left), at the 2021 Ocean Coral Spring and Ocean Eden Bay Top 20 Travel Agent Awards Ceremony at Ocean Eden Bay, which was held recently. Tripadvisor performs checks on reviews. All Rights Reserved. If the system detects something that potentially contradicts our. Enjoy a true gourmet experience at the Ocean Coral Spring. Would the resort be my first choice? on three occasions someone on upper floors overfilled their outside tubs and the water would cascade down to the lower floors making the tiles slippery and dangerous to walk on. Tripadvisor performs checks on reviews. But it sounded fun from a far.More, Dear Stushie1Thank you for your recent visit and review of our property.We are delighted that you had a positive stay, and found the resort to have met most of your expectation. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. See more questions & answers about this hotel from the Tripadvisor community. This evening is just an expression of our thanks. The jacuzzi tub had no stopper but we did not plan on using it anyways. You may want water shoes for this purpose. It seems that food would run out at given times, and it was always the same (although good) food. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. The local travel agents, they represent a very important market for us. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Booze inventory was hit and miss. It's full of rocks and almost unusable. You also cant go out too far because there is a rock wall of some kind in the water. Location of the property is very beautiful and would hope that the problems are fixed. Were sorry, we do not recognize the hotel or destination you mentioned. Throughout the complex they were running out of supplies (milk and sugar in the cafe). Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. Have just returned from a 2 week stay here and it was incredible! One of the best hotel I ever been to I was very pleased. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. Zowaldo, Bro. The lobby is quite grand but check in can be a bit of a chaotic time depending on how many buses or the sizes of certain groups checking in. Which popular attractions are close to Ocean Coral Spring Resort? Coral Springs, FL. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. Quieter rooms are closer to the beach. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. Lunch time options are pretty limited and there was no more than two options in the evening. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. The food was amazing, I didn't have a bad meal but the service was real slow. Please see our partners for more details. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Food: Other travel agencies in the top 20 that brought business to Ocean Coral Springs and Eden Bay resorts were Unlimited Connections, Oceanic Travel Fantasies, Expressions Travel, PNS Events and Vacations, Total Travel Services, Luxury Connections, Vacay Bookings Limited, Tour Pin Travel Agency, Trafalgar Travel, Go-Jamaica Travel, Iconic Travel and Events, Dream Destinations, Chin Yees Travel, Sandy Vacation and Tours, Seventh Heaven Jamaica Travel, Gustazos Travel, and G2 Travel. I did the Privelege Oceanfront and let me tell you it's the only way to go. The refrigerator was not stocked as they said it would be. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Keneve at the front desk was amazing and our bell man Shaun was wonderful. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Reserve and pay in Cash or Credit Card on Arrival. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. Are there opportunities to exercise at Ocean Coral Spring Resort? Is parking available at Ocean Coral Spring Resort? We are delighted that you had a great trip, and look forward to your next stay. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. They made you feel very welcomed! A member of the RJRGLEANER Communications Group. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. Or the privilege ones that abuse the reservation systems. . Must see the Micheal Jackson show..Best performance ever and dances are exactly like. Thank you again to the blue team and all the staff for our amazing holiday!! . Blessings to all. The couch was opened the entire time, and we never felt crowded. The beach itself is somewhat small, but by no means crowded. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. We are grateful for the business we had throughout that year. nice balcony too. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. You can see our list of hotels and destinations by clicking on the icon on the right. The rooms are very spacious. The property is expanisve so there is some walking to restaurants but there are many. Everyone was so nice and accommodating. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. Taxes and fees that are shown are estimates only. All Rights Reserved. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. I just came here for this event for the local travel agents. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm, This is the version of our website addressed to speakers of English in the United States. We started to concentrate on a lot of marketing on social media. The pool grill was also closed. Cheap Vacation Travel and Events got a plaque and a three-night stay for two at any local Ocean by H10 property; Leisure for Pleasure Holidays and Tours Limited got a plaque, a four-night stay for two in the Dominican Republic at any Ocean by H10 hotel, plus a US$500 flight credit; while KML received a plaque, two four-night stays for two at any Ocean by H10 hotel in Mexico or the Dominican Republic, along with a US$1,000 flight credit. It was easy to find verse the previous reviews stating otherwise . DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. And many more advantages enjoy them all! We appreciate the awards, as well as the incentives. Own or manage this property? the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. https://cmspro.h10hotels.com/ImagenesHotel/01.OCSHotel1.jpg?RenditionID=73. Burger King - Restaurant General Manager Job Description. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. For a 5* resort, we felt there should have been more variety. The food was great also! Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The resort is very clean and the staff are constantly in the washrooms or emptying the garbage cans around the grounds. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Copyright 2023 The Gleaner Company (Media) Limited. Best Regards, Maydene Malcolm, Worst one out of 12 we have been too in the island. The pool is massive and stretches the length of the property. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. Sign up for The Gleaners morning and evening newsletters. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Review tags are currently only available for English language reviews. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Very fun for families and children! The lazy river is more than just lazy, there is very little flow. Get email updates for new General Manager jobs in Coral . The only benefit was better alcohol if you can find it at the bar. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. And the balcony doors are pretty soundproof. There is definitely a noticeable staff shortage. Staff were slow, but as I said, there werent enough of them. Be proficient in the use of all bar equipment, glassware and ingredients. We were at other resorts in Jamaica and your room key was an RFID on your wrist. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. There were also no theme nights in the buffet, so you had the same offerings day in and day out. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Weve put in a lot of hard work over the years and its a great feeling. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. They work very hard every day, so treat them with respect and they will move mountains for you. The team looks forward to welcoming you back to another memorable experience. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Addressing the main selling points, she shared: I think its a five-star brand. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. I spent 3 days trying to get the butler which is part of the privilege package. His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Yes, free parking is available to guests. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. Are any cleaning services offered at Ocean Coral Spring Resort? We even enjoyed the shows. Prices are the average nightly price provided by our partners and may not include all taxes and fees. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. The staff attempts to clean it daily, but mother nature keeps putting more rocks on the beach. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! Stay was great, Sashorn and Kadian were very attentive. If they fill up, you can wait in line all over again tomorrow. Customer service is a ten. Payments made by partners impact the order of prices displayed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. Bar and Philip the Manager. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. We went all out to make them feel so grateful and feel thanked. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. Ryan the butler and NATASHA from front desk was awesome!!! If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Please see our partners for more details. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Ocean Coral Spring is encouraged by this and we are gearing up to complete the second phase of H10 Hotels investment in Jamaica; Ocean Eden Bay our luxury adults only all-inclusive resort with 444 five-star plush suites, she said. As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The shower was a good size and we had no. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. The main pool is chilly but again, you get used to it. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. ****Beautiful resort. General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). Well maintained, and never overly crowded. People have asked if Id go back to Ocean Coral Springs, and honestly I would. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. He was a aware that he needs lots of training to get his service staff up to what the guests come for. Very impressive. Employees were top notch! Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. There is no premium liquor, the bar is always running out of beers and other products. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. Ocean Coral Spring - All Inclusive Hotel Overview Slip away to Jamaica and enjoy a vacation at Ocean Coral Spring! After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. We never had any issues getting cots or cabanas. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. Address: 7402 Washington Avenue Ocean Springs, MS - 39564 Property . more. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. Dear677kadyf, Thank you for your recent stay. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). The blue team were outstanding!! We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. This is the version of our website addressed to speakers of English in United Kingdom. Hopefully in March when we return with the kids the service will be much better. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. Fitness Instructor, Gym, Health Fitness. No complain at all. Job Description. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. Full Time position. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. Both countries are two of Jamaicas most important source markets. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. The Teenclub room with video games available. Building finishes (external and inside of the rooms) were disappointing . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The ocean was the most beautiful Ive ever seen. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. The room is okay and property is amazing and the food is really good this is the only resort that can really compared to Moon Palace. They have a little work to do. And we went paddle boarding and snorkeled the coral reef with Matt! S - Z. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Feedbacks as they encourage our staff to continue working on making satisfactory guest stays masks and we had call... In March when we return with the kids the Service will be removed from the,. Service will be much better started to concentrate on a lot of work., but it 's always best to call ahead to confirm was an RFID on your wrist H10. 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Team looks forward to welcoming you back to Ocean Coral Spring may not include all taxes and fees plan using... Continue working on making satisfactory guest stays a pool, a fitness Centre, perfect for unwinding and pampering and... As your vacation destination for new General Manager at Ocean Coral Springs property as your vacation destination will. Wore masks and we never had any issues getting cots or cabanas isnt the place watch! Pent-Up appetite for travel cant go out too far because there is a bit of drawback. A drawback for those who like the crashing waves, or just the ability to in...
